Covid-19 response for agents

Covid-19 Policy Changes

Students not yet started

ELICOS and VET – Offer letter made on or before 05/03/2020

  • Defer – No fee to be charged for date changes
  • Cancellation – Full refund, no fees to be charged if a student wishes to cancel. Must give 5 working days notice for the FIRST COURSE start date (or $250 admin payable)
  • Shorten – full refund the difference. Must give 5 working days notice for the FIRST COURSE start date (or $250 admin payable)

ELICOS and VET – Offers letter made on or after 6/3/20

  • Defer – No fee to be charged for date changes
  • Cancellation – $250 refund administration fee applies
  • Shorten – full refund the difference. Must give 5 working days notice for the FIRST COURSE start date (or $250 admin payable)

Current students

VET multiple courses

  • Current (ongoing) course – Pay balance, get weeks credit for future. 1 year validity of credit.
  • Future courses no admin fee.

ELICOS – Daytime open Class (GE/IELTS) student

  • From 30th March until back to normal, Daytime ELICOS student can choose either
    • Keep studying in campus (current timetables still apply)
    • Online – 9 a.m. to 3 p.m.
    • Take holiday – No charge
  • Speak more and social programme – not running

ELICOS – Closed Class student (Cambridge, TESOL)

  • In campus class only
  • If we need to close the campus during the course, their enrolments will be suspended

ELICOS – Evening time

  • From 30 March – Evening Class Suspended

Student can choose (accepted and offered student both)

  • Change to Daytime class – online or offline (No Gap charge)
  • Take holiday
  • No more offer letter for evening class from 25 March
  • When evening class is open again student must back to Evening Class

ELICOS Orientation

  • New students must come to school on their first Monday; they can then decide either in campus or online study

VET Changes

From 30 March – online only

  • All new VET student – Online Orientation
  • Flexi VET – Same orientation schedule with ZOOM meeting, the school will provide the Zoom link prior to orientation.
  • F2F assessments to be allowed with no charge 90 days after course finished – not cancelling CoE until then. Current F2F assessments will be done using Zoom software where possible
  • If a student misses a business/tourism unit, they can do with no charge next time the unit runs.
  • No reassessment bookings at this time.