TERMINAI IR SĄLYGOS

1. I have read and agree to following policies, all available in the Student Handbook:

• PRIDE policy

• Attendance requirements

• Privacy policy

and understand failure to follow them may result in my exclusion from IH Brisbane – AS, as detailed in the unacceptable behavior procedure. I have also read and understood the information regarding

• Leave requests

• Deferment Policy

• Course Changes

• Late payment of fees

2. Kompensacija: Nei IH Brisbenas - ILS ir jos darbuotojai, nei jo atstovai, will be held responsible for any loss, žala, illness or injury to people or property which may occur while students are on any activity or excursion organized by IH Brisbane – AS. Students are solely responsible for taking out own insurance which we recommend be purchased in their own country.

3. Išleidimo fotografijos: Nuotraukos ir atvaizdai dalyvaujančių studentų IH Brisbenas – ILS mokyklų veikla, priimtas / For IH Brisbenas – ILS personalas, remain the property of IH Brisbenas – ALS and can be used for promotional materials. If you do not wish to be photographed or videotaped please inform us in writing as soon as possible.

4. Kontaktinė informacija: Students are required to notify IH Brisbane – ALS within 5 working days of any changes to residential address, mobile, email or emergency contact, through their student portal; failure to do so may result in automatic visa cancellation.

5. Training locations – your training is to be delivered at 116 Adelaide Street, Brisbenas, 4000.

6. Personal information provided to IH Brisbane – ALS is confidential, but by law, may be provided by IH Brisbane– ALS to appropriate parties. IH Brisbane –ALS is required to share information about its students with the Australian Government and other designated authorities, such as the TPS. IH Brisbenas – ALS has the right to share information on your progress and attendance with your sponsor or educationalagent

GRĄŽINIMAS, ENROLMENT & ATŠAUKIMO POLITIKA

Prašymas grąžinimas

o Request for refund must be made on a Request For Refund Form (download from our website www.ihbrisbane.com.au) su atitinkamais patvirtinamaisiais dokumentacija (e.g.laiškas nuo tėvynės reikalų ir banko duomenis departamento) ir pateikti enrol@ihbrisbane.com.au.

o A refund can only be paid if ALS has received the money and it has been entered into its accounts, and all debts to ALS have been paid.

o Refund payments will be made in Australian currency within 4 savaites pateikti užpildytą prašymą dėl grąžinimo formos ir visų reikalaujamų patvirtinamųjų dokumentacija.

o All refunds will be made payable to the students only, išskyrus oficialiai patvirtintų remiamų studentų ar mokslo atstovų, kurie sumokėjo vardu studentų (studentaimust send us an authorization letter)

o Requests for refunds of Overseas Student Health Cover (OSHC) turi būti tiesiogiai studento OSHC teikėjo.

o Promotional discount will not be applicable in any refund cases.

Refund Policy – there are 5 refund categories at ALS; these will be applied to each and every course applied for:

1. Cancellation due to Visa refusal – Before course start date: $300 Admin Fee per course. Tuition, Material and Airport Reception Fees refunded. Enrolment, Payment Plan and Accommodation Placement Fees not refunded.

2. Cancellation due to Visa refusal – After course has commenced: $300 Admin Fee per course. Unused Tuition and Material Fees refunded. Enrolment, PaymentPlan and Accommodation Placement Fees not refunded.

3. Nepranešus apie atsisakymą suteikti daugiau kaip 4 weeks prior to the course start day: $350 Admin Fee per course. Tuition, Material and Airport Reception Fees refunded.Enrolment, Payment Plan and Accommodation Placement Fees not refunded.

4. Atšaukimas pateiktas pranešimas mažiau nei 4 weeks prior to the course start day: $1200 Admin Fee first course, ir $350 Admin Fee per subsequent course. Tuition, Material and Airport Reception Fees refunded(if more than 48 hours notice given). Enrolment, Payment Plan and Accommodation Placement Fees not refunded.

5. Atšaukimas po kurso pradėjo:

a. Vocational courses: No refunds eligible

b. ELICOS courses – 24 tuition weeks or shorter: No refunds eligible.

c. ELICOS courses – 25 tuition weeks or longer with 12 weeks or longer remaining; a flat fee of $1500 will be refunded.

Kurso pradžia reiškia, pirmoji darbo savaitės diena studentas yra įtrauktas į pradžią.

Change of Enrolment. Jei įmanoma, IH Brisbenas - ILS yra laimingi galėdami padėti jums padaryti pakeitimus į savo studijas, but fees will apply.

• Changes to start date – joks mokestis bus pirmą kaitą, vėliau $40.00 admin mokestis bus mokamas už kiekvieną tolesnį pakeitimą. Any refund request after making a change will be as case 4 except in case of visa refusal.

• Penalty chargeable for transfers to different courses (not including tuition / material fees differences) 

• Failure to commence –ALS is required to report any student default within 5 working days.

• Pre-requisites– courses at ALS require a pre-requisite level of English, amžiaus ir ankstesnio tyrimo, kurį galima rasti svetainėje ir reklaminėje medžiagoje. Students who do not meet these requirements will not be able to commence study in this course, but will be offered a place in an different course. Any difference in fees will be the sole responsibility of the student. ALS disclaims all liability for any direct or indirect loss arising out of using a 3rd party service.

• Course Cancellation – If ALS is unable to deliver a course, a full refund of unused portion of prepaid tuition fees, medžiagos mokestis, ir stojamasis mokestis bus pateiktas per 2 weeks of the day on which the course ceased being provided. Jums gali būti pasiūlyta registracija kitokiu Žinoma be jokių papildomų išlaidų, and have the right to choose whether you would prefer a refund of fees or to accept a place in another course, which must be done in writing.

o In the unlikely event that ALS ceases to operate and is unable to offer you a place in another course or a refund, for student visa holders the TPS will place you in a similar course at no charge. Any refund due to a default of ALS as the registered provider is covered by the provisions of the Education Services of Overseas Students Act 2000 (the ESOS Act) (su pakeitimais, padarytais).

• Complaints and Appeals – students are able to submit a compliant or appeal in person to their trainer or at reception or by email to enrol@ihbrisbane.com.au; we will respond in 10 working days or less, and you will be informed in writing of the outcome. If you are unhappy with the outcome, you can take your complaint or appeal to an external body, such as the student ombudsman. Submitting a complaint does not affect your enrolment.

This written agreement, and the right to make complaints and seek appeals of decisions and action under various processes, does not affect the rights of the student to take an action under the Australian Consumer Law if the Australian Consumer Law applies.

For further information please read the Student Handbook at www.ihbrisbane.com.au / alscertificates.com