UVJETI

1. Pročitao sam i slažem se sa sljedećim politika, all available in the Student Handbook:

• politika PRIDE

• Attendance requirements

• Privacy policy

and understand failure to follow them may result in my exclusion from IH Brisbane – AS, kako je navedeno u neprihvatljivog ponašanja postupku. Također sam pročitao i razumio podatke o

• zahtjeva Ostavite

• Odgoda privatnosti

• Tečaj Promjene

• Kasni isplata naknada

2. Odšteta: Ni IH Brisbane - ALS i njegovo osoblje, niti njezini predstavnici, will be held responsible for any loss, šteta, illness or injury to people or property which may occur while students are on any activity or excursion organized by IH Brisbane – AS. Students are solely responsible for taking out own insurance which we recommend be purchased in their own country.

3. Izdanje za fotografiju: Fotografije ili slike studenata koji sudjeluju u IH Brisbaneu – ALS školske aktivnosti, poduzela / IH za Brisbane – ALS osoblja, remain the property of IH Brisbane – ALS i može se koristiti u promotivne materijale. If you do not wish to be photographed or videotaped please inform us in writing as soon as possible.

4. Kontakt detalji: Studenti su dužni obavijestiti Ih Brisbane - ALS roku 5 radnih dana u slučaju promjene adrese stanovanja, mobilni, email or emergency contact, kroz svoje studentske portala; failure to do so may result in automatic visa cancellation.

5. Training locations – your training is to be delivered at 116 Adelaide Street, Brisbane, 4000.

6. Osobni podaci koji su Ih Brisbaneu – ALS je povjerljiv, , ali po zakonu, may be provided by IH Brisbane– ALS to appropriate parties. IH Brisbane –ALS is required to share information about its students with the Australian Government and other designated authorities, kao TPS. IH Brisbane – ALS has the right to share information on your progress and attendance with your sponsor or educationalagent

POVRAT, UPIS & OTKAZ POLITIKA

Zahtjev za povrat

o Request for refund must be made on a Request For Refund Form (skinuti s naše web www.ihbrisbane.com.au) uz odgovarajuću dokumentacije (e.g.pismo iz Ministarstva domovinske poslova i bankovne podatke) i dostavljen enrol@ihbrisbane.com.au.

o A refund can only be paid if ALS has received the money and it has been entered into its accounts, and all debts to ALS have been paid.

o Refund payments will be made in Australian currency within 4 tjedana od podnošenja potpunog zahtjeva za povrat obrascu i svim potrebnim popratnim dokumentacije.

o All refunds will be made payable to the students only, osim za službeno odobrene sponzorirane studente ili edukativne agenata koji su plaćeni u ime studenata (učenikamust send us an authorization letter)

o Requests for refunds of Overseas Student Health Cover (OSHC) moraju biti izravno studenta OSHC usluga.

o Promotional discount will not be applicable in any refund cases.

Pravila o povratu novca - postoje 5 refund categories at ALS; these will be applied to each and every course applied for:

1. Otkaz zbog odbijanja viza – Prije tečaja početni datum: $300 Admin Fee per course. Školarina, Materijalni i luka stranica Naknade vraćena. Upis, Payment Plan and Accommodation Placement Fees not refunded.

2. Otkaz zbog odbijanja viza – Nakon tečaj je započelo: $300 Admin Fee per course. Neiskorišteni Školarine i materijalna naknada vraćena. Upis, PaymentPlan and Accommodation Placement Fees not refunded.

3. Otkazivanje obavijest dao više od 4 tjedna prije početka Naravno dana: $350 Admin Fee per course. Školarina, Material and Airport Reception Fees refunded.Upis, Payment Plan and Accommodation Placement Fees not refunded.

4. Otkazivanje obavijest dao manje od 4 tjedna prije početka Naravno dana: $1200 Admin Fee first course, i $350 Admin Fee per subsequent course. Školarina, Materijalni i luka stranica Naknade vraćena(ako je više od 48 sati, obavijest s obzirom). Upis, Payment Plan and Accommodation Placement Fees not refunded.

5. Otkazivanje nakon tečaja je započela:

a. Vocational courses: Nema povrata podobni

b. ELICOS courses – 24 tuition weeks or shorter: Nema povrata podobni.

c. ELICOS courses – 25 tuition weeks or longer with 12 weeks or longer remaining; a flat fee of $1500 will be refunded.

Početak nastave znači da je prvi radni dan u tjednu je student upisao početi.

Promjena upis. Gdje je moguće, H Brisbane - ALS je rado pomoći da napravite promjene u svoj studij, but fees will apply.

• Changes to start date – Nema naknade će se po prvi promjenu, poslije $40.00 admin će se naplaćivati ​​naknadu za svaku sljedeću promjenu. Any refund request after making a change will be as case 4 osim u slučaju odbijanja vize.

• Penalty chargeable for transfers to different courses (not including tuition / material fees differences) 

• Failure to commence –ALS is required to report any student default within 5 radnih dana.

• Pre-requisites– courses at ALS require a pre-requisite level of English, dob i prethodna studija, koji se mogu naći na web stranici i promotivni materijal. Students who do not meet these requirements will not be able to commence study in this course, , ali će biti ponuđeno mjesto u drugom tijeku. Any difference in fees will be the sole responsibility of the student. ALS odbacuje bilo kakvu odgovornost za bilo koji izravan ili neizravan gubitak koji proizlazi iz korištenja 3rd party uslugu.

• Course Cancellation – If ALS is unable to deliver a course, puni povrat neiskorištenog dijela prepaid školarine, materijalna naknada, i Upisnina će se u roku od 2 weeks of the day on which the course ceased being provided. Vi svibanj biti ponuđen upis u alternativni naravno bez ikakvih dodatnih troškova, and have the right to choose whether you would prefer a refund of fees or to accept a place in another course, koji mora biti učinjeno u pisanom obliku.

o In the unlikely event that ALS ceases to operate and is unable to offer you a place in another course or a refund, for student visa holders the TPS will place you in a similar course at no charge. Any refund due to a default of ALS as the registered provider is covered by the provisions of the Education Services of Overseas Students Act 2000 (the ESOS Act) (s izmjenama i dopunama).

• Complaints and Appeals – students are able to submit a compliant or appeal in person to their trainer or at reception or by email to enrol@ihbrisbane.com.au; we will respond in 10 working days or less, and you will be informed in writing of the outcome. If you are unhappy with the outcome, you can take your complaint or appeal to an external body, such as the student ombudsman. Submitting a complaint does not affect your enrolment.

Ovaj pisani sporazum, i pravo da se pritužbe i traže žalbe odluka i djelovanja pod različitim procesima, does not affect the rights of the student to take an action under the Australian Consumer Law if the Australian Consumer Law applies.

For further information please read the Student Handbook at www.ihbrisbane.com.au / alscertificates.com